What we do If Debt Management   Review the proposal received Write to client with agreed offer and agreement for client to sign within 48 hours of receiving application Client returns documents and initial fee, Debt Management plan commences PTDS communicate with creditors and aim to agree reduced monthly payment and interest reduction Commission and advice fee is paid to adviser Client pays monthly payment to PTDS who distribute payment to creditors Broker is copied in on correspondence to client Regular statements sent to client from PTDS to confirm payments made PTDS talk on an ongoing basis with creditors to ensure that the plan runs as smoothly as possible PTDS takes queries from clients on an ongoing basis Continual contact between PTDS and Creditors to ensure that the plan remains affordable to the client File is reviewed every 6 months and if opportunity for secured loan or re-mortgage, then broker informed. NB  In the case of an adviser making an introduction to PTDS to provide advice, PTDS will contact the client and handle the whole process. If IVA or Trust Deed (Scotland only) PTDS record file PTDS file to Grant Thornton They are required to speak to client They submit proposal to creditors If agreed, GT communicate with client First payment commences Approx lead time from application to GT and commencement 6 weeks On completion, commission is paid to adviser Broker is kept informed of progress of application via PTDS