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What we do

If Debt Management
 

  • Review the proposal received
  • Write to client with agreed offer and agreement for client to sign within 48 hours of receiving application
  • Client returns documents and initial fee, Debt Management plan commences
  • Commission and advice fee (where applicable) will be paid to the adviser on approx the 18th of each month.  Thereafter, additional payment of advice fee (where applicable)
  • Client pays monthly payment to PTDS who distribute payment to creditors
  • Broker is copied in on correspondence to client
  • PTDS will provide active advisers with weekly updates on all current and proposed cases
  • Regular statements sent to client from PTDS to confirm payments made
  • PTDS talk on an ongoing basis with creditors to ensure that the plan runs as smoothly as possible
  • PTDS takes queries from clients on an ongoing basis
  • Continual contact between PTDS and Creditors to ensure that the plan remains affordable to the client
  • File is reviewed every 6 months and if opportunity for secured loan or re-mortgage, then broker informed.

NB  In the case of an adviser making an introduction to PTDS to provide advice, PTDS will contact the client and handle the whole process.

If IVA ,Trust Deed or Bankruptcy

  • PTDS record file
  • PTDS file to Insolvency Practitioner
  • They are required to speak to client
  • They submit proposal to creditors
  • If agreed, Insolvency Practioner communicate with client
  • First payment commences
  • Approx lead time from application to Insolvency Practitioner and commencement 6 weeks
  • On completion, commission is paid to adviser
  • Broker is kept informed of progress of application via PTDS
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This website is for intermediary use only. Please remember that any debt solutions will probably effect the client’s credit worthiness and their ability to obtain credit in the future. Fees are charged for the services provided

Personal Touch Debt Solutions is a trading style of Personal Touch Debt Solutions Limited. Company number 06661454. Registered office Trinity 3, Trinity Park, Solihull, West Midlands, B37 7ES. All calls to and from Personal Touch Debt Solutions Limited are recorded for training and monitoring purposes.